Deliveries and Returns Policy

Introduction

The purpose of this document is to establish the conditions of use of the website www.labotigadullastrell.cat as well as the conditions for the purchase of products through it by users. We ask that you carefully read these TERMS AND CONDITIONS OF PURCHASE as well as the PRIVACY POLICY before using this website. If you wish, you can print these conditions. By using this website or placing an order through it, the user accepts our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, so if you do not agree, you should not use the website.

General Information

In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, we inform you that the ownership of the website corresponds to La Botiga d’Ullastrell S.L., CIF/NIF B67220350 with registered office at C/Serra 2, Ullastrell (Barcelona), 08231 and with email info@labotigadullastrell.com and telephone (+34) 93 788 73 92, hereinafter La Botiga d’Ullastrell S.L.

Use of the site

By using this website and placing orders through it, the user agrees to the following:
– Use the website only for the purpose of consulting products and placing orders.
– Not to place any fraudulent or false orders. If an order is reasonably considered to be fraudulent, La Botiga d’Ullastrell S.L. is authorized to cancel it and inform the relevant authorities.
– Have legal capacity to enter into contracts (the user declares to be over 18 years of age).
– Provide their contact details in a truthful and accurate manner in order to be able to send orders.

Personal Data Protection

La Botiga d’Ullastrell S.L. informs users of this website about its policy regarding the treatment and protection of personal data that may be collected by browsing or contracting services through the privacy policy. You can access the privacy policy from the website at any time.

Purchase conditions

Users have the possibility of placing orders for the items offered through the website both for shipment to an address within Spanish territory and to a European destination.

Product availability

Orders are subject to product availability. If there are any difficulties in supplying the products or if there are no items in stock, La Botiga d’Ullastrell S.L. will inform the customer of this circumstance, either by email or by telephone, and will refund any amount paid for the unavailable product or products or exchange the product for another of the same value, as decided by the customer.

Product prices

The prices of the items include all applicable taxes but do not include shipping costs, which will be added to the total amount. La Botiga d’Ullastrell S.L. reserves the right to modify prices at any time, although the products will be invoiced based on the price in force at the time of placing the order (subject to product availability).
The purchase order will indicate both the total price of the product/products, including VAT, and the corresponding shipping costs, as indicated in the following sections.
The applicable VAT rate will be the one legally in force at any time depending on the specific item in question.
For orders to the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT pursuant to the provisions of Article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with the regulations in force in each of these territories.

Shipping costs to addresses in Spanish territory

Shipping costs will therefore be borne by the customer and vary depending on the amount of the purchase. For orders equal to or greater than €60, shipping costs will not apply.

How to place an order

To place an order, you must select the desired item or items. Once you have selected all the items you want, they will be added to your shopping basket. The next step will be to process the order and make the payment. To do this, you must follow the steps requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the data necessary for the purchase and subsequent delivery of the order. Before formalizing the purchase you must EXPRESSLY ACCEPT these conditions as well as the privacy policy.
The data recorded by the website constitute proof of the transactions carried out. The customer will receive confirmation of the order via email.
During the process, before r